At The Cloud Consultancy we pride ourselves on offering an attentive, personal service that is second to none. Our philosophy is to provide our clients with the IT Managed Service Provider support they need, at a fair price and with a first-class personal service.
We understand no two businesses are the same and to address this we provide fully customisable, boutique, Managed Service Provider services.
The Cloud Consultancy take full responsibility for supported technology and are able to monitor and maintain it 24/7/365, promptly resolve users IT issues, work with 3rd party vendors and develop long term IT strategy roadmaps. Service options include:
- IT Strategy & Planning
- Interim IT Director service
- Comprehensive Service Level Agreements (SLAs)
- Comprehensive network security audits
- Monthly Reporting
- Regular onsite service review meetings
- Regular scheduled onsite visits
- Onsite Server, Desktop, Laptop & Network support when you need it
- Fully Managed Technical Service Desk
- Telephone Helpdesk support available 24/7/365
- Remote support available 24/7/365
- Server/network management and monitoring services 24/7/365 to detect, diagnose and prevent potential major issues
- Endpoint (Server, Desktop, Laptop, Tablet or Smartphone) Anti-Virus Protection
- Endpoint Cloud backup solutions
- Server and Endpoint Patch management
- Office 365 licensing and support
- Office 365 Anti-Phishing
- Office 365 SaaS protection
- Password Management
- Wi-Fi Management
Our customers enjoy a proactive level of managed services and as a result experience less downtime.
Remote. Managed. Monitored (RMM) – There are other providers that offer remote monitoring and management software, but none can give you peace of mind like The Cloud Consultancy can.
From our basic monitoring to fully custom management services, our technology experts will create a solution that gives your company the services and information that you need.
Our remote monitoring and management services guard your infrastructure against unexpected surprises, with a staff of experts ready to solve concerns before they grow into large problems.
Every critical aspect of your network can be analysed and monitored. We offer managed services that can protect your network, reduce workloads and improve the reliability of your infrastructure.
The Cloud Consultancy provide appropriate and valuable advice, faultless implementation and a smooth transition from incumbent IT support providers.
Excellent references from live clients available on request.
The Cloud Consultancy – Your MSP Of Choice
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