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TalkTalk has admitted to a data breach that led to customers being scammed for thousands of pounds.

A post on a TalkTalk forum explained that a third party with “legitimate access to customer accounts” was hit by a data breach last year, causing information to go missing. The party has begun legal action against the supplier.

The scammers, based in India, have been using the stolen data, which includes account numbers, addresses and account holders’ names, to trick customers into thinking they are calling from TalkTalk.

They then claim to have identified problems with the TalkTalk router and prompt the customer to download software to let them access the computer and fix the ‘problem’. They also promise a compensation payment of £250.

Source: New feed